When to use this article
You won a vehicle and want to know how to pay.
You want to understand what fees and taxes get added before you bid or check out.
You won vehicles from more than one seller and want to know how payment works.
Background
Autura Verified Payments (AVP) is the standardized way buyers pay for vehicles won on Autura Marketplace. Instead of a different payment process for each seller, AVP gives you a single checkout and the same process every time. It also secures the full balance at the time of sale, so the transaction is protected on both sides.
What to do
How you pay
When an auction closes and you have won, you check out through Autura Verified Payments. You can pay by credit card or ACH bank transfer. The checkout screen shows an itemized breakdown before you pay: the vehicle price, seller and platform fees, and sales tax calculated by Avalara based on your location. Once your payment clears, your buying power should be restored to full credit, and you can either refund it to your account or continue bidding and buying the next vehicle. What you see at checkout is what you pay, with no hidden fees.
One payment across multiple sellers
If you win vehicles from multiple sellers in the same auction, Autura Verified Payments combines them into a single balance and a single checkout. You do not pay each seller separately.
What happens after you pay
Once your payment is confirmed, your gate code and pickup instructions are automatically delivered, so you do not have to chase the seller for details. Card payments confirm faster than ACH, which takes longer to clear, so card is the quicker route if you need to pick up soon.
Fees and taxes
All fees are shown before you place a bid and again at checkout, along with any applicable sales tax. Autura manages sales tax through our partner Avalara.
Need help?
Open the in-platform chat inside Autura Marketplace to contact our support team or:
Email: [email protected]
Phone: (888) 998-6085
Hours: Monday–Friday, 7 AM – 5 PM Pacific Time
