Before You Start
Autura Verified Payments (AVP) is a one-time setup, powered by Stripe, that links your bank account so you can receive payouts. You complete it in Stripe's own flow, which opens from Autura Marketplace.
Have these ready before you begin:
Your business or personal bank account and routing numbers
A government-issued ID for identity verification
Your business details: legal name, address, and tax ID if applicable
A mobile phone that can receive SMS
NOTE You can list vehicles before AVP setup is complete, but payouts are held until your account is verified and your bank account is connected. Complete this step before your first auction closes so nothing delays your funds. |
Step 1 — Enter Your Email and Phone Number
Enter an email address. If you already have a Stripe account, you can use the same email.
Enter a mobile phone number that can receive SMS.
Select Submit.
Step 2 — Enter the Verification Code
Check your phone for the code Stripe texts you.
Enter the code on screen.
If it does not arrive, select Resend code or choose a different phone number.
Step 3 — Fill Out Your Business Details
Choose your Business type and Business structure.
Enter your legal business name exactly as it appears on your IRS documents.
Enter your Employer Identification Number. If you use your Social Security number for business tax purposes, enter that instead.
Enter your business address and website. If you do not have a website, select the option to add a product description instead.
Select Continue.
NOTE If you have not filed paperwork to register as a business entity, your business type is most likely Individual rather than Company. |
WATCH OUT Your legal business name and EIN must match your IRS-issued documents exactly, including capitalization and punctuation. A mismatch is the most common reason verification fails. Check your Letter 147C or SS-4 Confirmation Letter if you are unsure. |
NOTE You can move between the required sections using the dropdown at the top of the screen. It shows which sections are done and which still need attention. |
Step 4 — Add Your Banking Details
Search for your bank by name, or select the option to enter your bank details manually.
If you are entering details manually, provide your routing number and account number. The account must be a checking account.
Select Continue.
Step 5 — Link Your Bank Account
Follow the prompts to log in to your bank and connect your account.
Complete any additional text verification your bank requires.
You are returned to Stripe once the connection succeeds.
Step 6 — Choose Your Payout Account
Select the linked account you want your payouts sent to.
You can link another account or enter bank details manually from this screen if you need a different one.
Select Continue.
Final Step — Review and Submit
Review your business type, business details, management and ownership, and payout details.
Select Edit on any section that needs a correction.
Review the agreements linked on that screen before you submit.
Select Agree and submit.
SUCCESS AVP setup complete. Your seller account is ready to receive payouts. |
If You Sold on the Previous Marketplace
Sellers migrating from the previous Autura Marketplace may need to complete AVP onboarding again, even if payments were set up on the old platform. If you are unsure whether your setup carried over, contact support and we will confirm your status.
What Happens Next
Once setup is complete, payouts are handled automatically after each sale. For payout timing, how the payout is calculated, and how to download receipts, see Getting Paid on Autura Marketplace.
Need Help?
Contact Autura support for help with your account, a listing question, or a post-sale issue.
Email: [email protected]
Chat: use the in-platform chat bubble in the bottom right.
Phone: (888) 998-6085
Hours: Monday–Friday, 7 AM – 5 PM Pacific Time