Buying on Autura Marketplace
Answers to common questions about finding vehicles, bidding, and purchasing.
7 articles
Getting Started as a Buyer on Autura MarketplaceThis guide walks you through creating your account on Autura Marketplace, verifying your identity, enrolling in Autura Verified Payments (AVP), and getting your account ready to bid. Each step tells…
Buyer Support - Am I tax exempt?Help Autura Marketplace buyers who did not receive their Avalara exemption certificate invitation email, or who need to submit reseller documentation to apply their tax exemption to a purchase.
Buying Power & DepositsThis guide explains how Buying Power works, who needs it, how to fund it, and what happens to your funds at checkout and beyond.
Finding Vehicles on Autura MarketplaceThis guide covers everything you need to find the vehicles you want: opening the Auctions page, applying filters, saving your search so the platform brings new matches to you, searching…
Bidding on Autura MarketplaceThis guide covers how to place a bid on Autura Marketplace: standard bids, max (proxy) bids, Multi-Bid, pre-bidding, live bidding, and hybrid auctions. Bidding is binding — make sure you…
Winning and PayingThis guide covers what happens after you win, the 3-step checkout, the payment window, applying Buying Power, payment methods, and what to do if a payment fails.
Pickup and After the SaleThis guide covers the gate code flow, what to bring, VIN verification, walking around the vehicle on-site, title and registration handled by the seller, transporters, and what to do after…